Girdwood Health Clinic, Inc.

Providing healthcare to the Turnagain Arm communities of Girdwood, Hope, Bird Creek, Indian, Sunrise and Portage Alaska regardless of the ability to pay.

Our Future

Strategic Plan 2022-2025

CORE PURPOSE     Providing primary, wellness, and urgent health care services, regardless of ability to pay

CORE VALUES       Community ♦ Quality ♦ Patient-Centered ♦ Partnership ♦ Sustainability

LONG-TERM GOAL (2025):  By 2025 GHCI is the first choice for quality health care for residents of Turnagain Arm.  Accomplishing this long-term goal translates to success in the following priority areas:

  • Provide high quality health care, based on clearly identifiable community needs.
  • Build upon our strong, positive community reputation for the GHCI, and support the clinic’s human capacity with solid governance board and sustainable staffing.
  • Enhance financial stability/resilience through revenue diversity, growing reserves, and increasing patient visits.  
  • Each goal has been developed to meet the priorities identified above.

 QUALITY OF CARE GOAL: 

    • Conduct an annual community survey related to increased services.
    • Meet HRSA goals on Colorectal Cancer and Cervical Cancer screening measures through case management services and integration of Azara population health management tool.
    • Meet HRSA goals on depression screening and depression remission measures through expansion of our integrated behavioral health program.
    • Become an established Patient Centered Medical Home by the end of 2023.

ORGANIZATIONAL EXCELLENCE GOAL:                  

      • Continue to enhance current marketing strategies to include review of website, social media, direct mail and other opportunities.
      • Maintain at or above national benchmarks for overall patient satisfaction.
      • Maintain compliance with Federal Torts Claims Act (FTCA) deeming.
      • Establish benchmarks for provider productivity utilizing Azara data analytics tools.
      • Rebranding by 2024.
      • Pursue strategic Board recruitment, engagement, and development through intentional succession planning.

FINANCIAL EXCELLENCE GOALS:    

    • Develop an updated Five-Year Business Plan for Sustainability.
    • Meet industry standard benchmarks for timely claims processing.
    • Increase education and access to financial supports, including the sliding fee discount program, and other local resources available that address social determinants of health.
    • Maintain a 90-day operating reserve.
    • Establish a Board fundraising goal